"The best laid plans of mice and men...sometimes go awry.” This can often relate to the business environment. Of course, we can't expect to prevent crises from occurring; our only chance is to mitigate their impact with the correct strategies.

Although every team needs a strong leader, a healthy internal culture is as important to sustain performance. This can be achieved by defining exactly what needs to be done, how each member should approach a task and encouraging trust and overall success.